Testimonials

Don't just take it from us, hear what our valued clients have to say...

Just a quick thankyou to all the staff at manuelautomatics. I bought my little bluebird merc there on Monday (I actually arrived 24 hrs. earlier than the booking, but the staff managed to squeeze me in. I watched the staff working on my car for 1-12 hrs. (Mercedes in Clifton Hill - told me it would take 1/2 hr !!!!) and then my car was washed and I was given the happy news, that she was in tip top condition. As I had been quoted $700 bythe snooty staff at Mercedes in Clifton Hill, I was very surprised, but happy with the final bill of $256.
A special thankyou to the lovely and energetic receptionist (sorry - forget you name), who kept me informed of progress.
I will remain a customer of yours forever more. Cheerio, Jill.

Jill


Awesome team here, reliable and trustworthy. Have been a regular for 1 1/2 years now, never been disappointed. We, over time, are further satisfied by their professionalism and the level of service received. (Jan 2017).
Edit via Google, (April 2018): Still awesome, been over 3 years that we've been customers, they are great.

Pete
April 2018


We have nothing but praise and gratitude for the team at Manuel Automatics. We travel in a motor-home and were experiencing extreme problems with the auto/manual transmission to the extent that we were unable to drive anywhere. Without hesitation they fitted us in immediately and worked tirelessly all day and got us back on the road. This was a huge undertaking. They were very diligent and thorough. Incredibly knowledgeable. Thank you so much for your effort. Highly recommended. (Feb 2018)
Edit via a postcard (April 2018): Hi everyone, Still travelling well, now in Victor Harbour, SA. So far no new gear box issues. Thanks for your efforts to get us back on the road. Regards, Norm & Yvonne

Yvonne
April, 2018


Thank you Manuel for all your help in the recent purchase of my new Nissan Pulsar through Manuel Automatics. I absolutely love the car and am so happy with it. You've always looked after my family in servicing all our cars & I'll definitely get you to service my new baby in future. Thanks again!

Kym
February, 2018


Does awesome work and has an awesome understanding of cars! Also the ladies in the office are very nice and always there to help you!!!

John H
February, 2018


Very impressed with the team here. We are from interstate, our motor home had gone into limp mode. The lovely folks had time to fit us in. The young receptionist was super helpful on the phone. We cheerfully sat in their waiting room. From time to time they updated us on what was going on...which we were super impressed about. Whilst we were there another mechanic spoke to an older couple, using a photo to explain the transmission and the work to be done. They diagnosed and fixed our problem in a few hours, all at a very reasonable charge. Highly recommended.

Allan and Sharon
February 2018


I had my Nissan serviced yesterday, and I was so impressed with the level of professionalism that was given to me, and to my car! Having the hire car for the day was a huge help, and wasn't a drama asking for it. I felt like my car was treated well, and being a woman it's so nice to not feel like I'm spoken down to by a mechanic, like all the other ones, but spoken to with respect! Highly recommend.

Katie
September 2017


Awesome service. Fixed my difficult Peugot transmission with ease. Harry at the workshop is just brilliant with his knowledge and customer service. His friendliness (very rarely seen with the mechanics) and the focus on listening to the customer's concerns (he spends time where it really matters) as well as the clarity in explaining the works involved is excellent. I can tell that this company is proud of fixing the car problems. Make of the car doesn't scare them. They are also very fair with their charges and the parts price. They mean business and they love solving your car problems. Most of the other garages should do a course on how Manuel Automatics goes about doing their business and the way they treat their customers. If you are sick of mechanics who gets grumpy with your questions, who thinks they are God and we are their servants, who are too scared to touch a less-than common make, who are more interested in your wallet than solving the problem, you found your answer. Just visit this brilliant place and find out yourself.

Kish
May, 2017


Fantastic service team, helped me out with reco on my transmission. Words can't describe, gave me a loan car while fixing the auto and a service. Friendly staff, spot on. The transmission goes great. I went to a few other transmission places they just robbed me with BS. Soon as I took my car to Manuel they knew exactly what it was doing. If you guys have any car trouble this is the place to bring it, they do almost everything in house and any car, I'll be definitely going back. Thanks guys

Robbie
February 2017


From start to finish the team was amazing, took all the hard work out of my hands. I had a faulty automatic transmission in my VW. Ringing around I was told it was going to cost up to $7k. Once I called Manuel Auto it was an instant relief, they organised a tow truck to collect it the next morning for a great price, then they inspected the trans & called me with the best options & all the costs! Explaining everything & offering honest advice. I know a fair amount about automotive mechanics & the amount of know how even the receptionist had blew my mind! Collected our car yesterday & it's driving better than it ever has, so impressed. The price they gave me for the professional work they provided was far less than half of the other euro transmission specialists I called. I would 100% recommend these guys for any repairs needed! Anyone with a faulty transmission don't waste your time with the vw dealership or there recommended repair shops. Their prices are out of this world. If you want honest hassle free service that gets the job done quickly & professionally, these are the people you want to see. Couldn't be happier or more impressed with every single part of dealing with them.
So my girlfriend & I would like to express our graditude for an amazing job, incredible patience, making my life all that much easier by taking all the stress away & returning a better than factory result!
Merry Christmas to the entire team enjoy your holidays, you've earned them!

Isaac
December 2016


Just had my Holden Astra fully serviced & the timing shaft & ball joints replaced by the team at Manuel Automatics. Thank you Manuel & Harry for the friendly service & great job done, the car is running so much better.

Kym
25/8/16


Massive Thank you to Julian & crew for helping me out today! You don't understand how much it meant to me to have someone listen to me. Very, very good team!

Steffa
12/7/2016


Hello Manuel, Carol & all the team- Just a note to thank you for fixing the DSG issue in my Golf R. It has not gone into neutral once since you diagnosed low oil level in DSG gearbox & replaced oil & filter. In addition it's generally changing gear much better & is not so hesitant when starting from standstill. A great job which saved me hundreds by not going to the VW dealer. I shall refer all my friends with euro cars in Brighton & even give them directions on how to get to Thomastown!

Leigh
4/7/16


Have had car service, other general and more specific work done on my Peugeot here. Never had an issue with work done or price. They have spent time identifying intermittent fault and charged very fairly. They also do all types work on cars not just transmission. I find their service to be honest and friendly. Other friends have been there also and have been pleased. Would not hesitate to recommend.

Jodi
7/4/2016


I took my car there expecting it to cost me $2500 and it only cost $480. The most honest mechanics I have dealt with as I don't know anything about cars. Will highly recommend them.

Anthony I
25/3/2016


From the get go as i was sitting on the side of Glenferrie Road with the RACV guy calling me a tow truck, (because my clutch & slave cylinder had shat itself), I've had fantastic service (particularly from Carol who I'd dealt with from initial phone call to completion) and quality workmanship done by the team! I did express urgency in the repairs as I'm leaving to go to Sydney first thing Monday morning and this was recognised. I had my van fixed the very next day & ready to go. So for that, thank you team! Highly recommended! :)

Faron Z
15/3/2016


After having my car serviced at a dealership in Richmond, I found they had refitted my baby seat with cable ties! After conducting a massive call around the weekend before xmas, the only people willing to assist were Manual Automatics. Friendly staff and amazing service... I will be back again soon, thank you so much.

Sarah Baker
20/12/15


Thank you Manuel, Julian & the entire team for the professional, friendly care we received when recently purchasing our new ML270 Mercedes at Manuel Automatics. We can't speak highly enough of the level of service & effort you showed in making the car perfect for us. You all went above & beyond expectation & we're thrilled! Will definitely bring the car back to be serviced regularly at your service centre. Thanks again!

Norm & Elizabeth
23/11/2015


Just had the automatic transmission on my Land Rover Discovery 3 serviced again at Manuel Automatics. Land Rover told me the transmission is a closed system & unable to be serviced, but these guys do all the necessary maintenance quickly & easily. I can always notice the gears change smoothly, both up and down, when MA have worked on it.

Ian C
24/8/2015


Just like to thank you for your help with my Peugeot. It was like a breath
of fresh air to be treated so well. I shall certainly recommend your
services to my friends. Kind regards Ian

Ian R
19/8/2015


Dear Team, Thank you for the work done on my VW. I left your premises feeling very refreshed at the level of courtesy and professionalism, thank you so much. I look forward to a continuing relationship. Best regards Barrie.

Barrie
22/7/2015


Been going to these guys for almost 15 years, always had fantastic service. Honest, hardworking mechanics, strongly recommend!

Jovin Singh
18/6/15


I took my car there expecting it to cost me $2500 and it only cost $480. The most honest mechanics I have dealt with as I don't know anything about cars. Will highly recommend them.

Anthony I
25/3/2016


Manuel and the guys did a great job fully servicing the automatic transmission on my Discovery 3 this week. So pleased to have found a reputable company to do the work minus the exorbitant prices I have been charged everywhere else I have ever had it serviced. They offer great advice & only complete the work it needs. The last time I had the vehicle serviced I paid $1500 & was told the oil needed to be flushed through twice. What a joke! Manuel personally tested the car & I now know exactly what it needs moving forward.

Ian C
17/10/2013


Thank you to you and your staff for a great job on my van. It must have been losing power slowly and I'd not noticed. It feels much better now. Thanks again... it's a bit further to go but I have a feeling it may be worth it!

John
11/8/2012


I took my Landrover in for a service to Manuel and the team and what a difference, the car is running like new! Never disappointed when I deal with these guys. Keep up the good work.

Norman
27/3/2011


Very nice & professional people to deal with. Used their service a couple of times & every time all was done well & in time. Very happy.

Picant


I had my Mercedes Sprinter which had a vibration problem at about 90km/h. Manuel Automatics was the only transmission workshop that was able to repair my van.

Simon


why choose us

As an RACV Accredited Auto Care Centre & VACC Certified A Grade Service Centre, our experienced mechanics are here to advise, diagnose and repair mechanical problems and are specialist transmission service and repairers for all makes & model of vehicle ...

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